Introduction In today’s fast-paced business environment, small and medium enterprises (SMEs) face unique challenges in managing operations efficiently while keeping costs under control. Salesforce, the world’s leading customer relationship management (CRM) platform, offers a suite of tools that can help SMEs streamline their operations, improve customer engagement, and drive growth. However, to fully leverage the […]
Introduction Salesforce, a leader in customer relationship management (CRM) solutions, is always at the forefront of innovation and best practices. One of the significant changes on the horizon is the shift from managing user permissions through profiles to a more flexible and scalable approach using Permission Sets. This transition is expected to be fully realised […]